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Contact Us

We are here to support Vet Healthcare team and their patients. Our team can assist you with account enquiries, nutritional recommendations and product advice. Please search our frequently asked questions section for information that might answer any of your questions.

Please complete this online form and we’ll respond within two business days. Alternatively call one of our team Monday - Friday 9AM - 5PM (AEST) 1800 679 932

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Date Code Best Before

The best before date can be found on the back of any Hill's® product. When filling out the date, use all 8 digits.

SKU# or UPC

The UPC can be found on the back of any Hill's® product. When filling out the UPC code, use the last five digits of the number provided.

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By submitting the form, I acknowledge that any personal information collected on this form will be used by Hill's Pet Nutrition (AU) Ltd AUBN 9429038010743 ("Hill's") consistent with Hill's privacy policy I understand that you may not be able to provide me with the relevant services if I decide not to provide you (or your service provider) with the necessary personal information. *

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Hill's Helpline

Our Nutritional Consultants are available to help with your nutritional and account enquiries.

Monday - Friday 9AM - 5PM (AEST) 1800 679 932

Veterinary Consultation Service (VCS)

Our Hill’s Veterinary Consultation Service (VCS) offers nutrition recommendations for complicated cases with a turnaround time of two business days.

Our complimentary Veterinary Consultation Service (VCS) provides expert nutrition recommendations for your most challenging cases, with a call back at a time appropriate for you. Feel free to bookmark this form for future use.

· Submit your case details and patient history: Complete case details and attach history here

· Call one of our Nutritional Consultants about this complimentary service: 1800 679 932

Minnesota Urolith Center

Funded by an educational grant from Hill’s Pet Nutrition, the Minnesota Urolith Center offers free analysis of uroliths and urethral plugs.

You will need to complete the online submission form before sending the sample to our office in Sydney. Register your clinic to send samples to the Minnesota Urolith Center.